Posts Tagged ‘workplace’

Fostering Mutual Trust with Your Employees, Part 2

Posted on July 19th, 2012 by Alicia  |  Comments Off

The cycle of distrust

In their book Trust and Betrayal in the Workplace, Dennis S. and Michelle L. Reina describe how distrust develops. They call it the “cycle of distrust,” defined as “a combination of negative assumptions and self-protective behavior [that occurs] in a self-reinforcing pattern that repeatedly traps both managers and employees.” Following is an example of how the pattern can occur: Read the rest of this entry »